Product - Delivery & Return
FREE EXPRESS SHIPPINGEnjoy FREE Express Shipping for all orders over US$49. Below the threshold our fixed fee is $4. We ship worldwide and only with Express shipping carriers. Processing takes 1-12 business days. Once your package is sent, the delivery takes 8-12 business days for most destinations!
CUSTOMER SERVICE
Any questions about our collection or your order? We're more than happy to assist you on your shopping journey! Contact us Monday-Friday from 9AM to 6PM (KST) for all your inquiries. Check our contact page on how to reach us 💌.
REFUND & RETURNS
Received your order, but no likey? Simply contact us within 14 days for a return and a refund on your payment account. Return shipping costs are at customer's expense. In case you placed an order and want to cancel, contact our customer service ASAP 💌. Your satisfaction is our #1 priority! You can request a refund for faulty products and if you do not receive your order due to lost shipment you can request a refund or a reshipment.
* Pre-order items are unfortunately not eligible for returns.